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Email: order@auto-adapter.com
We accept PayPal. Credit Card payments through PayPal is accepted.
Our PayPal Account: payment@auto-adapter.com(Verified)
Note: No need to register a Paypal account. Paypal accepts credit card directly now! Free, secure and it protects buyers. Click to see the instruction
Security Guarantee
Shopping with us is safe and secure. None of our customers have ever reported fraudulent use of their credit cards as a result of shopping with us. You can be assured that the information you give us is confidential. We do not sell, rent or share information of our customers with other parties.
Should postal address be provided with incorrect or inadequate information resulting in non-delivery, customers will be charged the additional postal charges so incurred.
Delivery Times
We deliver Australia-wide. If an item is in stock please allow 2-4 business days for delivery to your address. Items that are temporarily out of stock may take longer to deliver. We will ship items in stock immediately, and place the other items on back order, to be delivered when they are in stock. You will only be charged once for delivery.
Please email us at order@auto-adapter.com for urgent requirements or to check if items are in stock.
Delivery Rates
Delivery rates are a one-off charge.
The cost of delivery to outside Australia that are bulky will be charged at a higher rate if necessary and we will contact you before processing your order to inform you of shipping costs.
At auto-adapter.com Website we want our customers to be completely satisfied with their purchase.
We therefore recommend you read our Refund, Return and Repairs Policy prior to you making a purchase from auto-adapter.com Website, so you are familiar with our policy on refunds, returns and repairs and your rights under the Australian Consumer Law.
We also recommend you immediately inspect any goods that we deliver to you or that you collect from a auto-adapter.com store, to ensure you are completely satisfied with the goods, including that the goods are of acceptable quality, and match the description we have provided to you.
If you have any questions about this policy, please contact our Customer Service.
About our Refund, Return & Repair Policy
This is the Refund and Return Policy of auto-adapter.com Website, and applies where you make a purchase online from www.auto-adapter.com.
If you wish to view the refund or return of auto-adapter.com store, please contact us for details.
Change of Mind
Please choose carefully as refunds are not normally provided where you have simply changed your mind, made a wrong selection or simply found the goods cheaper elsewhere. We recommend you carefully preview any orders before adding them to your shopping cart and proceeding with your order.
Goods Damaged in Transit
If any goods arrive damaged, please contact our Customer Service as soon as possible. auto-adapter.com will arrange to have the damaged goods returned to our Store and either arrange for a replacement of the goods or refund the price to you. Damaged goods must be returned in the condition received by you with all original packaging, accessories and/or manuals.
Refunds
Refunds will be made by auto-adapter.com Website via the method of payment you used to make your online purchase. Refunds will normally be processed within two (2) days.
Returns
You may return goods we have delivered to you by mail by contacting our Customer Service.
You may also contact auto-adapter.com, and a auto-adapter.com staff member will assist you with any return. This may include inspecting the goods, arranging for the goods to be sent or providing you with a replacement.
Goods must be returned within a reasonable time. This timeframe may vary from product to product and may depend on the type of product you purchased and the price you paid.
If any goods cannot be easily returned to us, due to their size, the fault or because they have been affixed or installed in your premises, please contact our Customer Service and we will arrange an inspection to assess the goods.
You may be required to pay labour, assessment and/or freight fees, such as where goods are assessed to have been damaged by misuse or accident, or where your rights under the Australian Consumer Law or any manufacturer's warranty do not apply. We may provide you with an indicative fee, which fee may vary due to reasons beyond our control.
Contact Us
Where you have any questions or concerns relating to your Order, please immediately contact our Customer Service.
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